Frequently Asked Questions

We accept all major credit/debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer Cash on Delivery (COD) for eligible locations.

Yes, a standard handling fee may apply to Cash on Delivery orders. The exact amount is shown at checkout.

Once your order is shipped, you'll receive an email with a tracking link. You can also track your order from your Account → Orders page.

You can cancel your order while it's still in 'Pending' or 'Confirmed' status. Once it moves to 'Processing', modifications or cancellations are no longer possible.

Standard delivery takes 5–7 business days. Express shipping (1-2 days) is also available. You can check estimated delivery for your location at checkout.

We currently ship domestically. International shipping availability depends on your location — check at checkout.

We offer free shipping on prepaid orders above $99. For orders below this amount, a flat shipping fee applies.

We offer a 30-day return policy for unused items in their original packaging. Items must be returned with all tags intact.

Yes, we offer size exchanges subject to availability. The exchange request must be raised within 30 days of receiving the product.

To initiate a return or exchange, please contact our customer care team via email (support@yourstore.com) or use the return portal in your Account → Orders page.

Refunds are processed within 5-7 business days after we receive the returned item. The refund will be credited to your original payment method.

Click 'Register' in the top navigation bar and fill in your details. Having an account allows you to track orders and save your wishlist.

Absolutely. We use industry-standard encryption and never share your personal data with third parties. Read our Privacy Policy for more information.